We have had an enormous
amount of feedback from our Canada customers to open our site to
Canada and advertise in Canada. They said our prices were the best
prices in the U.S.A. which makes our prices in Canada unmatched. We
also provide top notch service. We have a full staff of pool
professional's that answer our phones through out the day. Please
read below our policy's for Canada customers.
PRICES: Our prices to
Canada customers are the same as US customers. The price displayed
on our site is the price you pay.
SHIPPING: During checkout
you will see a "Canada Shipping Charge" which will be the shipping
amount to ship to Canada. Be sure to select that option and not the
normal ground option as it will delay your order and it will not be
shipped. We did our best to estimate the shipping price - on some
items where we did not estimate correctly we reserve the right to
contact you and request additional shipping - you will have the
option to cancel and receive full refund or pay the additional
shipping.
DUTIES & TAXES: We ship
UPS, and truck line on some products. Duties, Taxes, and all
other fees associated with shipping an item to Canada is the full
responsibility of the buyer. Aqua Superstore does not pay taxes,
duties, or other fees besides the normal shipping fee to the
destination.
SHIPPING TIME: We ship
most products same day. Some products can take up to 1-3 days to
ship. Canada shipments will be delayed an extra day or two as we
have to provide the appropriate paperwork to Canada and our Shipper.
You will also see a few extra days delivery time because of the
additional travel time. Some products ship from our FL warehouse and
others ship from our IL warehouse. All of our items ship from the
United States.
Contact Us:
Business Hours:
Monday - Friday: 9:00am - 5:00pm
EST
We
have Pool Professionals standing by
to take your call or email. We are
here to help with any pool or order
related questions. If you have any
questions - even about products that
you did not purchase from us - Just
ask!
Store Sales Support
Phone:
941-487-2775
Email:
Sales@AquaSuperstore.com
Technical
Support
Phone:
941-487-2775
Email:
Technical-Support@AquaSuperstore.com
Customer
Service
Phone:
941-487-2775
Email:
Customer-Service@AquaSuperstore.com
Returns - RMA#
Phone:
941-487-2775 ext 236
Email:
Returns@AquaSuperstore.com
Corporate
Address
Aqua Superstore,
Inc.
18501 Murdock
Cir,
Suite 303
Port Charlotte,
FL 33948