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Aqua Superstore
EASY Return Policy

30 Day
Money Back Guarantee – You
can return most products
within 30 days after
delivery date. To initiate a
return fill out a Return
Goods Authorization form by
clicking
here.
Due to
the nature of such products
we can not accept returns
on: the smart-ring, vinyl liners,
replacement parts, special
orders, chemicals, all Interfab products, and
custom products.
We do
not accept returns on
AquaScape, Inc. or Aquascape
Designs products. Damaged
goods will be re-shipped
ASAP.
We do
not accept returns on
Skamper-Ramp products. Skamper-Ramp Products can
only be returned for product
failure due to defect.
Restocking fee of 15% will
be charged on all
returns, returned within 30
days of delivery date. Buyer
is responsible for all
shipping and handling
charges to and from Aqua
Superstore on non defective
and non warranty returns.
Due to
the nature of such products
once used we can not accept
returns on: heaters, pool
cleaners, electrical items
(lights, timers, etc.),
pumps and filters.
Damaged during Delivery by
carrier products will be
re-shipped ASAP and we will
have the shipping company
pick up the damaged product.
If this happens please call
us within 3 business day
after receiving the damaged
product. All damaged truck
line products must be
refused. If you take
delivery of the truck line
product and its damaged you
now own that product, when
you sign that acceptance
form of the truck line
company then you accept
ownership of the product –
please check the product
carefully before accepting
the product.
Defective products will be
either replaced under
warranty by your local pool
warranty dealer or by us. 30
days after your purchase
date you will be responsible
for shipping charges on all
warranty exchanges.
Warrantees – The manufacture
of the product sold on
AquaSuperstore.com is
responsible for all warranty
issues. Aqua Superstore,
Inc. personally does not
warrant any product it
sells. Aqua Superstore is a
retailer / wholesaler
selling discounted products
from manufactures to the
consumer. We do not
manufacture any products
therefore we do not warranty
any products. All products
we sell have the standard
manufactures warranty.
Refunds will be done two
times per week. Please allow
7 business days for your
credit to show on your
credit card.
Cancellation Policy – Once
the product has shipped you
will be responsible for all
shipping charges. Cancels
must be emailed to
Nick@Aquasuperstore.com
before item has shipped or
loaded on truck. If you
refuse the package on
delivery you will be
responsible for all shipping
and handling fees.
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